When a device connects to the network through LTE, the latency is unstable.

Trouble Ticket Number

DTS2024040808647

Symptom

When a device connects to the network through LTE, the latency is unstable.

Condition

A device connects to the network through LTE.

Impact

The latency is unstable.

Severity

Minor

Root Cause

The power saving mode is enabled for the modem, affecting the network latency.

Solution

The power saving mode is disabled for the modem.

Solution Impact

N/A

Problem Resolved in

V300R023C00SPC100

Involved Models

AR600, AR6100, AR6200, AR6300

Precaution
  1. For devices with EC200T modems, this problem is resolved only when the modem version is EC200TEHAAR05A07M16 or later.
  2. For devices with EC200A modems, this problem is resolved only when the modem version is EC200AEHAAR01A06M16 or later.
  3. After installing the patch, run the modem reboot command on the cellular interface to restart the modem for the patch to take effect.